Free operator library · 100 SOPs · 10 modules
TikTok Shop mastery, in the palm of your hand.
Search the task in front of you, open one compact SOP, and follow the prepare → execute → verify workflow. Official TikTok sources and deeper how-to guides sit beside every entry.
Showing 100 of 100 SOPs
MODULE 01
TikTok Shop Foundation & Account Setup
Become fully operational inside Seller Center.
SOP 001TikTok Shop Account Creation
Outcome: Register a seller account, select the correct entity type, and complete onboarding.
- 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
- 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
- 3. VerifyRun an access or order-path check and save proof that every required field is active.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 002Business Verification
Outcome: Submit company documents, tax information, identity verification, and proof of address.
- 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
- 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
- 3. VerifyRun an access or order-path check and save proof that every required field is active.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 003Seller Center Navigation
Outcome: Understand every major dashboard, menu, feature, and account setting.
- 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
- 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
- 3. VerifyRun an access or order-path check and save proof that every required field is active.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 004Granting Administrator Access
Outcome: Invite team members by email, assign roles, and verify permissions.
- 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
- 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
- 3. VerifyRun an access or order-path check and save proof that every required field is active.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 005TikTok Business Center Setup
Outcome: Create a Business Center and connect relevant business assets.
- 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
- 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
- 3. VerifyRun an access or order-path check and save proof that every required field is active.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 006TikTok Advertising Account Setup
Outcome: Configure billing, permissions, business verification, and account access.
- 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
- 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
- 3. VerifyRun an access or order-path check and save proof that every required field is active.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 007Shopify Integration
Outcome: Connect Shopify with TikTok Shop and configure product, inventory, and order synchronization.
- 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
- 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
- 3. VerifyRun an access or order-path check and save proof that every required field is active.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 008Warehouse & Shipping Configuration
Outcome: Configure shipping templates, fulfillment locations, and return addresses.
- 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
- 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
- 3. VerifyRun an access or order-path check and save proof that every required field is active.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 009Payment & Settlement Setup
Outcome: Connect banking information and understand payout schedules, holds, and settlement reports.
- 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
- 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
- 3. VerifyRun an access or order-path check and save proof that every required field is active.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 010Account Security & Access Audits
Outcome: Configure two-factor authentication, review permissions, and protect account ownership.
- 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
- 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
- 3. VerifyRun an access or order-path check and save proof that every required field is active.
Done when the task is completed, checked, documented and assigned a next review date.
MODULE 02
Product Research & Market Intelligence
Identify products with real demand and sustainable economics.
SOP 011Kalodata Product Research
Outcome: Identify products using GMV, order velocity, pricing, creator activity, and trends.
- 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
- 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
- 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 012FastMoss Competitor Research
Outcome: Analyze competitor stores, products, creator performance, and promotional strategies.
- 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
- 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
- 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 013Identifying Winning Products
Outcome: Evaluate product demand, demonstrations, differentiation, and purchase intent.
- 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
- 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
- 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 014Hero SKU Selection
Outcome: Choose one or two products to prioritize for initial scaling.
- 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
- 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
- 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 015Competitor Pricing Analysis
Outcome: Compare competitor pricing, bundles, discounts, shipping, and perceived value.
- 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
- 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
- 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 016Product-Market Fit Validation
Outcome: Test whether a product solves a clear problem for a specific audience.
- 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
- 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
- 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 017Product Margin Calculations
Outcome: Calculate contribution margin after COGS, fulfillment, commissions, platform fees, and advertising.
- 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
- 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
- 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 018TikTok Trend Research
Outcome: Identify emerging formats, search demand, seasonal interest, and product conversations.
- 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
- 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
- 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 019Category & Niche Research
Outcome: Evaluate beauty, supplements, CPG, apparel, accessories, and other categories.
- 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
- 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
- 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 020Building a Product Opportunity Scorecard
Outcome: Rank potential products by profitability, competition, content potential, and supply reliability.
- 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
- 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
- 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.
Done when the task is completed, checked, documented and assigned a next review date.
MODULE 03
Product Listings & Conversion Optimization
Turn product-page traffic into profitable orders.
SOP 021Product Listing Creation
Outcome: Create compliant listings with titles, descriptions, images, attributes, and variants.
- 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
- 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
- 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 022TikTok Shop Search Optimization
Outcome: Research keywords and optimize listings for relevant product searches.
- 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
- 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
- 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 023Product Photography
Outcome: Produce clear product imagery, lifestyle images, demonstration shots, and comparison graphics.
- 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
- 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
- 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 024High-Converting Product Descriptions
Outcome: Structure descriptions around benefits, specifications, use cases, and objections.
- 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
- 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
- 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 025Product Bundling
Outcome: Build two-packs, multi-packs, starter kits, and complementary product bundles.
- 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
- 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
- 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 026Discounts & Promotions
Outcome: Configure eligible coupons, product discounts, and campaign offers.
- 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
- 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
- 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 027Increasing Average Order Value
Outcome: Use bundle economics, thresholds, and product combinations to improve AOV.
- 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
- 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
- 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 028Customer Review Management
Outcome: Collect legitimate feedback, respond to reviews, and identify recurring product issues.
- 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
- 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
- 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 029Product Page Conversion Audits
Outcome: Diagnose weak listings using traffic, conversion, reviews, and competitor comparisons.
- 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
- 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
- 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 030Listing Split-Test Process
Outcome: Test titles, images, descriptions, bundles, and offers while tracking results.
- 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
- 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
- 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.
Done when the task is completed, checked, documented and assigned a next review date.
MODULE 04
Affiliate Recruitment & Management
Build a repeatable creator-driven sales engine.
SOP 031TikTok Shop Affiliate Center Setup
Outcome: Configure affiliate access, product eligibility, and collaboration settings.
- 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
- 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
- 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 032Open Collaboration Campaigns
Outcome: Create open affiliate offers with appropriate commissions and sample conditions.
- 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
- 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
- 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 033Targeted Creator Outreach
Outcome: Identify and invite creators whose audiences match the product.
- 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
- 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
- 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 034Creator Qualification
Outcome: Evaluate creator content, engagement, audience fit, sales history, and brand safety.
- 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
- 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
- 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 035Affiliate Commission Strategy
Outcome: Set commission rates using margins, creator incentives, and paid-media economics.
- 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
- 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
- 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 036Free Sample Management
Outcome: Review requests, approve samples, monitor shipping, and track creator obligations.
- 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
- 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
- 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 037Recruiting 100 Affiliates
Outcome: Build a scalable outreach pipeline with sourcing, invitations, follow-ups, and reporting.
- 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
- 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
- 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 038Affiliate Briefing
Outcome: Create concise briefs covering hooks, product demonstrations, compliance, and deliverables.
- 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
- 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
- 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 039Affiliate Performance Tracking
Outcome: Track posted content, attributed orders, GMV, commission costs, and creator productivity.
- 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
- 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
- 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 040Scaling Top Affiliates
Outcome: Build repeat partnerships, negotiate terms, and secure content permissions.
- 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
- 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
- 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.
Done when the task is completed, checked, documented and assigned a next review date.
MODULE 05
UGC Production & Creative Strategy
Produce content that earns attention and drives purchases.
SOP 041Building a UGC Content Strategy
Outcome: Develop a creator-led content calendar for organic and paid distribution.
- 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
- 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
- 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 042Writing High-Retention Hooks
Outcome: Create opening lines and visuals that communicate relevance immediately.
- 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
- 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
- 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 043UGC Scriptwriting
Outcome: Structure videos using problem, demonstration, proof, objection handling, and CTA.
- 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
- 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
- 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 044Product Demonstration Videos
Outcome: Show product functionality and outcomes clearly without unsupported claims.
- 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
- 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
- 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 045Competitor Creative Research
Outcome: Analyze publicly available competitor videos and extract original creative insights.
- 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
- 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
- 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 046Producing 100 Videos per Month
Outcome: Build a creator, editing, approval, and publishing workflow.
- 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
- 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
- 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 047Creative Editing Standards
Outcome: Optimize pacing, subtitles, framing, sound, and mobile readability.
- 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
- 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
- 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 048Content Testing Framework
Outcome: Test multiple hooks, audiences, angles, demonstrations, and CTAs.
- 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
- 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
- 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 049Content Rights & Authorization
Outcome: Obtain appropriate creator licensing and advertising authorization.
- 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
- 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
- 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 050Repurposing Winning Creatives
Outcome: Adapt successful concepts for organic TikTok, paid TikTok, and other authorized channels.
- 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
- 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
- 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.
Done when the task is completed, checked, documented and assigned a next review date.
MODULE 06
TikTok Advertising & GMV Max
Launch, measure, and scale profitable paid campaigns.
SOP 051TikTok Ads Manager Navigation
Outcome: Understand campaigns, reporting, budgets, billing, and advertising assets.
- 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
- 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
- 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 052GMV Max Campaign Setup
Outcome: Configure available TikTok Shop GMV Max campaigns, products, budgets, and ROI targets.
- 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
- 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
- 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 053Campaign Budget Planning
Outcome: Allocate daily spend using unit economics, inventory, and test objectives.
- 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
- 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
- 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 054ROI Target Selection
Outcome: Set initial ROI targets and understand how targets affect campaign delivery.
- 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
- 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
- 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 055Creative Authorization for Ads
Outcome: Secure required creator permissions and connect eligible content.
- 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
- 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
- 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 056Campaign Performance Diagnosis
Outcome: Identify delivery constraints, weak conversion, creative fatigue, and unprofitable spend.
- 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
- 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
- 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 057Paid Creative Testing
Outcome: Develop a structured system for testing new creator assets and angles.
- 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
- 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
- 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 058Campaign Scaling
Outcome: Increase spend gradually using contribution margin, inventory, and performance consistency.
- 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
- 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
- 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 059Paid Advertising Troubleshooting
Outcome: Investigate disapprovals, underdelivery, tracking issues, and budget constraints.
- 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
- 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
- 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 060Paid Media Reporting
Outcome: Create daily and weekly reports covering spend, GMV, attributed sales, ROI, and profitability.
- 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
- 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
- 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.
Done when the task is completed, checked, documented and assigned a next review date.
MODULE 07
TikTok LIVE Commerce
Operate engaging LIVE sessions that convert viewers into customers.
SOP 061TikTok LIVE Eligibility & Setup
Outcome: Check LIVE eligibility and configure approved selling tools.
- 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
- 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
- 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 062LIVE Studio Preparation
Outcome: Configure cameras, microphones, lighting, connectivity, and product displays.
- 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
- 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
- 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 063LIVE Selling Scriptwriting
Outcome: Build repeatable presentation segments with demonstrations, benefits, and CTAs.
- 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
- 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
- 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 064LIVE Host Training
Outcome: Train hosts on product knowledge, pacing, audience engagement, and compliance.
- 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
- 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
- 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 065LIVE Show Planning
Outcome: Create structured 30-, 60-, and 120-minute show formats.
- 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
- 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
- 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 066LIVE Product Pinning & Promotions
Outcome: Manage featured products and eligible promotional offers during sessions.
- 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
- 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
- 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 067LIVE Audience Retention
Outcome: Use demonstrations, Q&A, transitions, and interactive segments to maintain interest.
- 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
- 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
- 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 068LIVE Moderation
Outcome: Handle comments, customer questions, spam, prohibited claims, and escalation.
- 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
- 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
- 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 069LIVE Analytics
Outcome: Measure viewers, watch duration, product clicks, orders, and sales performance.
- 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
- 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
- 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 070Scaling LIVE Operations
Outcome: Build host schedules, production checklists, performance reviews, and repeatable shows.
- 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
- 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
- 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.
Done when the task is completed, checked, documented and assigned a next review date.
MODULE 08
Fulfillment, Customer Service & Compliance
Protect account health while delivering a reliable customer experience.
SOP 071Daily Order Processing
Outcome: Review new orders, fulfillment deadlines, and exceptions.
- 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
- 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
- 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 072Shipping Label & Tracking Management
Outcome: Generate shipping labels and ensure accurate tracking updates.
- 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
- 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
- 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 073Inventory Synchronization
Outcome: Prevent overselling across TikTok Shop, Shopify, and fulfillment partners.
- 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
- 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
- 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 074Returns & Refund Management
Outcome: Process eligible returns, refunds, disputes, and customer requests.
- 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
- 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
- 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 075Customer Service Response Standards
Outcome: Create support templates, escalation rules, and response-time targets.
- 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
- 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
- 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 076Account Health Monitoring
Outcome: Review violations, fulfillment performance, complaints, and risk indicators.
- 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
- 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
- 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 077Policy Violation Appeals
Outcome: Gather evidence and submit accurate appeals through approved processes.
- 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
- 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
- 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 078Supplement & Beauty Compliance
Outcome: Review product eligibility, labeling, creator claims, and relevant advertising rules.
- 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
- 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
- 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 079Product Safety & Restricted Categories
Outcome: Check category requirements, product documentation, and applicable restrictions.
- 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
- 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
- 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 080Business Continuity & Account Recovery
Outcome: Prepare for access issues, shipping interruptions, account restrictions, and operational incidents.
- 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
- 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
- 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.
Done when the task is completed, checked, documented and assigned a next review date.
MODULE 09
Analytics, Finance & Profitability
Understand the numbers behind every sale.
SOP 081Seller Center Analytics
Outcome: Interpret traffic, conversion, sales, product performance, and account trends.
- 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
- 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
- 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 082TikTok Shop P&L Reporting
Outcome: Reconcile GMV, net sales, refunds, fees, expenses, and actual profit.
- 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
- 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
- 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 083Break-Even ROAS Calculations
Outcome: Calculate the paid-media efficiency needed to avoid contribution losses.
- 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
- 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
- 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 084Customer Acquisition Cost Analysis
Outcome: Estimate acquisition costs and distinguish new from returning customers where data permits.
- 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
- 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
- 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 085Affiliate Profitability Analysis
Outcome: Compare creator commissions, sample expenses, attributed sales, and contribution margin.
- 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
- 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
- 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 086Settlement Reconciliation
Outcome: Match TikTok Shop payouts against order-level fees, refunds, adjustments, and bank deposits.
- 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
- 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
- 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 087Building a Daily KPI Dashboard
Outcome: Track orders, GMV, spend, ROI, conversion, AOV, and operational exceptions.
- 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
- 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
- 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 088Cohort & Repeat Purchase Analysis
Outcome: Measure customer retention, reorder behavior, and lifetime contribution.
- 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
- 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
- 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 089Inventory Forecasting
Outcome: Predict stock needs using sales velocity, lead times, and planned campaigns.
- 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
- 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
- 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 090Weekly Business Review
Outcome: Diagnose growth, profitability, bottlenecks, and next-week priorities.
- 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
- 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
- 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.
Done when the task is completed, checked, documented and assigned a next review date.
MODULE 10
Advanced Scaling, Automation & Agency Operations
Operate TikTok Shop as a scalable business system.
SOP 091Launching a TikTok Shop in 14 Days
Outcome: Coordinate verification, listings, integrations, creators, and launch readiness.
- 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
- 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
- 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 09230-Day Growth Sprint
Outcome: Set targets, run creative tests, recruit affiliates, and review performance weekly.
- 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
- 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
- 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 093Scaling Toward $100K Monthly GMV
Outcome: Build a milestone-based growth plan using content, affiliates, paid media, and inventory.
- 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
- 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
- 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 094Multi-Channel Growth Strategy
Outcome: Coordinate TikTok Shop, Shopify, Amazon, and Meta without duplicating reported revenue.
- 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
- 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
- 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 095TikTok Shop Automation
Outcome: Automate appropriate reporting, task routing, creator follow-ups, and operational alerts.
- 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
- 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
- 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 096Managing Multiple Client Shops
Outcome: Create separate workspaces, permissions, dashboards, and client operating procedures.
- 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
- 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
- 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 097Client Onboarding
Outcome: Collect access, brand assets, financial targets, product information, and compliance documentation.
- 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
- 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
- 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 098Building a TikTok Shop Team
Outcome: Define responsibilities for account managers, affiliate managers, editors, media buyers, and operations staff.
- 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
- 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
- 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 099Agency Reporting & Client Communication
Outcome: Deliver weekly updates, explain performance, manage approvals, and document decisions.
- 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
- 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
- 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.
Done when the task is completed, checked, documented and assigned a next review date.
SOP 100TikTok Shop Master Operator Audit
Outcome: Perform a complete account assessment and build a prioritized 90-day improvement roadmap.
- 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
- 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
- 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.
Done when the task is completed, checked, documented and assigned a next review date.
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