Free operator library · 100 SOPs · 10 modules

TikTok Shop mastery, in the palm of your hand.

Search the task in front of you, open one compact SOP, and follow the prepare → execute → verify workflow. Official TikTok sources and deeper how-to guides sit beside every entry.

Showing 100 of 100 SOPs

MODULE 01

TikTok Shop Foundation & Account Setup

Become fully operational inside Seller Center.

SOP 001TikTok Shop Account Creation

Outcome: Register a seller account, select the correct entity type, and complete onboarding.

  1. 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
  2. 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
  3. 3. VerifyRun an access or order-path check and save proof that every required field is active.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 002Business Verification

Outcome: Submit company documents, tax information, identity verification, and proof of address.

  1. 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
  2. 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
  3. 3. VerifyRun an access or order-path check and save proof that every required field is active.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 003Seller Center Navigation

Outcome: Understand every major dashboard, menu, feature, and account setting.

  1. 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
  2. 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
  3. 3. VerifyRun an access or order-path check and save proof that every required field is active.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 004Granting Administrator Access

Outcome: Invite team members by email, assign roles, and verify permissions.

  1. 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
  2. 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
  3. 3. VerifyRun an access or order-path check and save proof that every required field is active.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 005TikTok Business Center Setup

Outcome: Create a Business Center and connect relevant business assets.

  1. 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
  2. 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
  3. 3. VerifyRun an access or order-path check and save proof that every required field is active.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 006TikTok Advertising Account Setup

Outcome: Configure billing, permissions, business verification, and account access.

  1. 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
  2. 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
  3. 3. VerifyRun an access or order-path check and save proof that every required field is active.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 007Shopify Integration

Outcome: Connect Shopify with TikTok Shop and configure product, inventory, and order synchronization.

  1. 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
  2. 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
  3. 3. VerifyRun an access or order-path check and save proof that every required field is active.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 008Warehouse & Shipping Configuration

Outcome: Configure shipping templates, fulfillment locations, and return addresses.

  1. 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
  2. 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
  3. 3. VerifyRun an access or order-path check and save proof that every required field is active.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 009Payment & Settlement Setup

Outcome: Connect banking information and understand payout schedules, holds, and settlement reports.

  1. 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
  2. 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
  3. 3. VerifyRun an access or order-path check and save proof that every required field is active.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 010Account Security & Access Audits

Outcome: Configure two-factor authentication, review permissions, and protect account ownership.

  1. 1. PrepareGather the legal entity, tax, banking, warehouse and owner-access records required for your market.
  2. 2. ExecuteComplete the task in Seller Center, then document the owner, settings and connected assets.
  3. 3. VerifyRun an access or order-path check and save proof that every required field is active.

Done when the task is completed, checked, documented and assigned a next review date.

MODULE 02

Product Research & Market Intelligence

Identify products with real demand and sustainable economics.

SOP 011Kalodata Product Research

Outcome: Identify products using GMV, order velocity, pricing, creator activity, and trends.

  1. 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
  2. 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
  3. 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 012FastMoss Competitor Research

Outcome: Analyze competitor stores, products, creator performance, and promotional strategies.

  1. 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
  2. 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
  3. 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 013Identifying Winning Products

Outcome: Evaluate product demand, demonstrations, differentiation, and purchase intent.

  1. 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
  2. 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
  3. 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 014Hero SKU Selection

Outcome: Choose one or two products to prioritize for initial scaling.

  1. 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
  2. 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
  3. 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 015Competitor Pricing Analysis

Outcome: Compare competitor pricing, bundles, discounts, shipping, and perceived value.

  1. 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
  2. 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
  3. 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 016Product-Market Fit Validation

Outcome: Test whether a product solves a clear problem for a specific audience.

  1. 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
  2. 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
  3. 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 017Product Margin Calculations

Outcome: Calculate contribution margin after COGS, fulfillment, commissions, platform fees, and advertising.

  1. 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
  2. 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
  3. 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 018TikTok Trend Research

Outcome: Identify emerging formats, search demand, seasonal interest, and product conversations.

  1. 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
  2. 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
  3. 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 019Category & Niche Research

Outcome: Evaluate beauty, supplements, CPG, apparel, accessories, and other categories.

  1. 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
  2. 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
  3. 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 020Building a Product Opportunity Scorecard

Outcome: Rank potential products by profitability, competition, content potential, and supply reliability.

  1. 1. PrepareDefine the target customer, acceptable price band, margin floor and supply constraints before opening a research tool.
  2. 2. ExecuteCollect comparable products and score demand, content potential, competition and unit economics consistently.
  3. 3. VerifyKeep evidence for each score and reject opportunities that fail margin or supply checks.

Done when the task is completed, checked, documented and assigned a next review date.

MODULE 03

Product Listings & Conversion Optimization

Turn product-page traffic into profitable orders.

SOP 021Product Listing Creation

Outcome: Create compliant listings with titles, descriptions, images, attributes, and variants.

  1. 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
  2. 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
  3. 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 022TikTok Shop Search Optimization

Outcome: Research keywords and optimize listings for relevant product searches.

  1. 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
  2. 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
  3. 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 023Product Photography

Outcome: Produce clear product imagery, lifestyle images, demonstration shots, and comparison graphics.

  1. 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
  2. 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
  3. 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 024High-Converting Product Descriptions

Outcome: Structure descriptions around benefits, specifications, use cases, and objections.

  1. 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
  2. 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
  3. 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 025Product Bundling

Outcome: Build two-packs, multi-packs, starter kits, and complementary product bundles.

  1. 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
  2. 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
  3. 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 026Discounts & Promotions

Outcome: Configure eligible coupons, product discounts, and campaign offers.

  1. 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
  2. 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
  3. 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 027Increasing Average Order Value

Outcome: Use bundle economics, thresholds, and product combinations to improve AOV.

  1. 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
  2. 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
  3. 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 028Customer Review Management

Outcome: Collect legitimate feedback, respond to reviews, and identify recurring product issues.

  1. 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
  2. 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
  3. 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 029Product Page Conversion Audits

Outcome: Diagnose weak listings using traffic, conversion, reviews, and competitor comparisons.

  1. 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
  2. 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
  3. 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 030Listing Split-Test Process

Outcome: Test titles, images, descriptions, bundles, and offers while tracking results.

  1. 1. PrepareCollect approved product facts, media, variants, inventory, keywords and category documentation.
  2. 2. ExecuteBuild or improve one listing element at a time so the effect of each change can be measured.
  3. 3. VerifyCheck the mobile product page, policy status, stock, checkout and conversion data before scaling traffic.

Done when the task is completed, checked, documented and assigned a next review date.

MODULE 04

Affiliate Recruitment & Management

Build a repeatable creator-driven sales engine.

SOP 031TikTok Shop Affiliate Center Setup

Outcome: Configure affiliate access, product eligibility, and collaboration settings.

  1. 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
  2. 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
  3. 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 032Open Collaboration Campaigns

Outcome: Create open affiliate offers with appropriate commissions and sample conditions.

  1. 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
  2. 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
  3. 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 033Targeted Creator Outreach

Outcome: Identify and invite creators whose audiences match the product.

  1. 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
  2. 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
  3. 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 034Creator Qualification

Outcome: Evaluate creator content, engagement, audience fit, sales history, and brand safety.

  1. 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
  2. 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
  3. 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 035Affiliate Commission Strategy

Outcome: Set commission rates using margins, creator incentives, and paid-media economics.

  1. 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
  2. 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
  3. 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 036Free Sample Management

Outcome: Review requests, approve samples, monitor shipping, and track creator obligations.

  1. 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
  2. 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
  3. 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 037Recruiting 100 Affiliates

Outcome: Build a scalable outreach pipeline with sourcing, invitations, follow-ups, and reporting.

  1. 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
  2. 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
  3. 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 038Affiliate Briefing

Outcome: Create concise briefs covering hooks, product demonstrations, compliance, and deliverables.

  1. 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
  2. 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
  3. 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 039Affiliate Performance Tracking

Outcome: Track posted content, attributed orders, GMV, commission costs, and creator productivity.

  1. 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
  2. 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
  3. 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 040Scaling Top Affiliates

Outcome: Build repeat partnerships, negotiate terms, and secure content permissions.

  1. 1. PrepareSet product eligibility, commission guardrails, sample inventory and a creator-fit scorecard.
  2. 2. ExecuteSource, qualify, invite and follow up with creators in a tracked pipeline.
  3. 3. VerifyReview sample-to-post rate, attributed orders, contribution margin and creator quality weekly.

Done when the task is completed, checked, documented and assigned a next review date.

MODULE 05

UGC Production & Creative Strategy

Produce content that earns attention and drives purchases.

SOP 041Building a UGC Content Strategy

Outcome: Develop a creator-led content calendar for organic and paid distribution.

  1. 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
  2. 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
  3. 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 042Writing High-Retention Hooks

Outcome: Create opening lines and visuals that communicate relevance immediately.

  1. 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
  2. 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
  3. 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 043UGC Scriptwriting

Outcome: Structure videos using problem, demonstration, proof, objection handling, and CTA.

  1. 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
  2. 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
  3. 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 044Product Demonstration Videos

Outcome: Show product functionality and outcomes clearly without unsupported claims.

  1. 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
  2. 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
  3. 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 045Competitor Creative Research

Outcome: Analyze publicly available competitor videos and extract original creative insights.

  1. 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
  2. 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
  3. 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 046Producing 100 Videos per Month

Outcome: Build a creator, editing, approval, and publishing workflow.

  1. 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
  2. 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
  3. 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 047Creative Editing Standards

Outcome: Optimize pacing, subtitles, framing, sound, and mobile readability.

  1. 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
  2. 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
  3. 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 048Content Testing Framework

Outcome: Test multiple hooks, audiences, angles, demonstrations, and CTAs.

  1. 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
  2. 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
  3. 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 049Content Rights & Authorization

Outcome: Obtain appropriate creator licensing and advertising authorization.

  1. 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
  2. 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
  3. 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 050Repurposing Winning Creatives

Outcome: Adapt successful concepts for organic TikTok, paid TikTok, and other authorized channels.

  1. 1. PrepareChoose one audience, one problem and one approved product proof point for the creative task.
  2. 2. ExecuteProduce several original hooks and demonstrations, keeping claims supportable and the product visible.
  3. 3. VerifyLabel every asset, record rights and compare retention, clicks and sales before choosing winners.

Done when the task is completed, checked, documented and assigned a next review date.

MODULE 06

TikTok Advertising & GMV Max

Launch, measure, and scale profitable paid campaigns.

SOP 051TikTok Ads Manager Navigation

Outcome: Understand campaigns, reporting, budgets, billing, and advertising assets.

  1. 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
  2. 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
  3. 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 052GMV Max Campaign Setup

Outcome: Configure available TikTok Shop GMV Max campaigns, products, budgets, and ROI targets.

  1. 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
  2. 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
  3. 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 053Campaign Budget Planning

Outcome: Allocate daily spend using unit economics, inventory, and test objectives.

  1. 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
  2. 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
  3. 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 054ROI Target Selection

Outcome: Set initial ROI targets and understand how targets affect campaign delivery.

  1. 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
  2. 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
  3. 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 055Creative Authorization for Ads

Outcome: Secure required creator permissions and connect eligible content.

  1. 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
  2. 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
  3. 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 056Campaign Performance Diagnosis

Outcome: Identify delivery constraints, weak conversion, creative fatigue, and unprofitable spend.

  1. 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
  2. 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
  3. 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 057Paid Creative Testing

Outcome: Develop a structured system for testing new creator assets and angles.

  1. 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
  2. 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
  3. 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 058Campaign Scaling

Outcome: Increase spend gradually using contribution margin, inventory, and performance consistency.

  1. 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
  2. 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
  3. 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 059Paid Advertising Troubleshooting

Outcome: Investigate disapprovals, underdelivery, tracking issues, and budget constraints.

  1. 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
  2. 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
  3. 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 060Paid Media Reporting

Outcome: Create daily and weekly reports covering spend, GMV, attributed sales, ROI, and profitability.

  1. 1. PrepareConfirm tracking, creative authorization, inventory and break-even economics before spending.
  2. 2. ExecuteLaunch with a written hypothesis, controlled budget and enough creative variation to learn.
  3. 3. VerifyJudge sales against contribution margin, investigate delivery constraints and log the next test.

Done when the task is completed, checked, documented and assigned a next review date.

MODULE 07

TikTok LIVE Commerce

Operate engaging LIVE sessions that convert viewers into customers.

SOP 061TikTok LIVE Eligibility & Setup

Outcome: Check LIVE eligibility and configure approved selling tools.

  1. 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
  2. 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
  3. 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 062LIVE Studio Preparation

Outcome: Configure cameras, microphones, lighting, connectivity, and product displays.

  1. 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
  2. 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
  3. 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 063LIVE Selling Scriptwriting

Outcome: Build repeatable presentation segments with demonstrations, benefits, and CTAs.

  1. 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
  2. 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
  3. 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 064LIVE Host Training

Outcome: Train hosts on product knowledge, pacing, audience engagement, and compliance.

  1. 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
  2. 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
  3. 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 065LIVE Show Planning

Outcome: Create structured 30-, 60-, and 120-minute show formats.

  1. 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
  2. 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
  3. 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 066LIVE Product Pinning & Promotions

Outcome: Manage featured products and eligible promotional offers during sessions.

  1. 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
  2. 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
  3. 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 067LIVE Audience Retention

Outcome: Use demonstrations, Q&A, transitions, and interactive segments to maintain interest.

  1. 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
  2. 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
  3. 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 068LIVE Moderation

Outcome: Handle comments, customer questions, spam, prohibited claims, and escalation.

  1. 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
  2. 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
  3. 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 069LIVE Analytics

Outcome: Measure viewers, watch duration, product clicks, orders, and sales performance.

  1. 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
  2. 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
  3. 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 070Scaling LIVE Operations

Outcome: Build host schedules, production checklists, performance reviews, and repeatable shows.

  1. 1. PrepareConfirm eligibility, products, host, moderation, equipment, run-of-show and policy-safe talking points.
  2. 2. ExecuteRun the show in repeatable segments: hook, demonstration, questions, offer and transition.
  3. 3. VerifyReview watch time, product clicks, orders and host notes; turn strong moments into new clips.

Done when the task is completed, checked, documented and assigned a next review date.

MODULE 08

Fulfillment, Customer Service & Compliance

Protect account health while delivering a reliable customer experience.

SOP 071Daily Order Processing

Outcome: Review new orders, fulfillment deadlines, and exceptions.

  1. 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
  2. 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
  3. 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 072Shipping Label & Tracking Management

Outcome: Generate shipping labels and ensure accurate tracking updates.

  1. 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
  2. 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
  3. 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 073Inventory Synchronization

Outcome: Prevent overselling across TikTok Shop, Shopify, and fulfillment partners.

  1. 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
  2. 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
  3. 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 074Returns & Refund Management

Outcome: Process eligible returns, refunds, disputes, and customer requests.

  1. 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
  2. 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
  3. 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 075Customer Service Response Standards

Outcome: Create support templates, escalation rules, and response-time targets.

  1. 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
  2. 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
  3. 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 076Account Health Monitoring

Outcome: Review violations, fulfillment performance, complaints, and risk indicators.

  1. 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
  2. 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
  3. 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 077Policy Violation Appeals

Outcome: Gather evidence and submit accurate appeals through approved processes.

  1. 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
  2. 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
  3. 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 078Supplement & Beauty Compliance

Outcome: Review product eligibility, labeling, creator claims, and relevant advertising rules.

  1. 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
  2. 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
  3. 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 079Product Safety & Restricted Categories

Outcome: Check category requirements, product documentation, and applicable restrictions.

  1. 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
  2. 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
  3. 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 080Business Continuity & Account Recovery

Outcome: Prepare for access issues, shipping interruptions, account restrictions, and operational incidents.

  1. 1. PrepareRead the current market and category rules; prepare owners, escalation contacts and evidence folders.
  2. 2. ExecuteProcess the operational task from the official queue and record every exception or customer contact.
  3. 3. VerifyCheck deadlines, tracking, account health and policy status; escalate legal questions to a qualified professional.

Done when the task is completed, checked, documented and assigned a next review date.

MODULE 09

Analytics, Finance & Profitability

Understand the numbers behind every sale.

SOP 081Seller Center Analytics

Outcome: Interpret traffic, conversion, sales, product performance, and account trends.

  1. 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
  2. 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
  3. 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 082TikTok Shop P&L Reporting

Outcome: Reconcile GMV, net sales, refunds, fees, expenses, and actual profit.

  1. 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
  2. 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
  3. 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 083Break-Even ROAS Calculations

Outcome: Calculate the paid-media efficiency needed to avoid contribution losses.

  1. 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
  2. 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
  3. 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 084Customer Acquisition Cost Analysis

Outcome: Estimate acquisition costs and distinguish new from returning customers where data permits.

  1. 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
  2. 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
  3. 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 085Affiliate Profitability Analysis

Outcome: Compare creator commissions, sample expenses, attributed sales, and contribution margin.

  1. 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
  2. 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
  3. 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 086Settlement Reconciliation

Outcome: Match TikTok Shop payouts against order-level fees, refunds, adjustments, and bank deposits.

  1. 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
  2. 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
  3. 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 087Building a Daily KPI Dashboard

Outcome: Track orders, GMV, spend, ROI, conversion, AOV, and operational exceptions.

  1. 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
  2. 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
  3. 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 088Cohort & Repeat Purchase Analysis

Outcome: Measure customer retention, reorder behavior, and lifetime contribution.

  1. 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
  2. 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
  3. 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 089Inventory Forecasting

Outcome: Predict stock needs using sales velocity, lead times, and planned campaigns.

  1. 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
  2. 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
  3. 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 090Weekly Business Review

Outcome: Diagnose growth, profitability, bottlenecks, and next-week priorities.

  1. 1. PrepareChoose one reporting period and define GMV, refunds, fees, spend and contribution consistently.
  2. 2. ExecuteExport source reports, reconcile them at order level and calculate the metric without mixing attribution windows.
  3. 3. VerifyInvestigate differences, annotate one-off events and assign the next action to an owner.

Done when the task is completed, checked, documented and assigned a next review date.

MODULE 10

Advanced Scaling, Automation & Agency Operations

Operate TikTok Shop as a scalable business system.

SOP 091Launching a TikTok Shop in 14 Days

Outcome: Coordinate verification, listings, integrations, creators, and launch readiness.

  1. 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
  2. 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
  3. 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 09230-Day Growth Sprint

Outcome: Set targets, run creative tests, recruit affiliates, and review performance weekly.

  1. 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
  2. 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
  3. 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 093Scaling Toward $100K Monthly GMV

Outcome: Build a milestone-based growth plan using content, affiliates, paid media, and inventory.

  1. 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
  2. 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
  3. 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 094Multi-Channel Growth Strategy

Outcome: Coordinate TikTok Shop, Shopify, Amazon, and Meta without duplicating reported revenue.

  1. 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
  2. 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
  3. 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 095TikTok Shop Automation

Outcome: Automate appropriate reporting, task routing, creator follow-ups, and operational alerts.

  1. 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
  2. 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
  3. 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 096Managing Multiple Client Shops

Outcome: Create separate workspaces, permissions, dashboards, and client operating procedures.

  1. 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
  2. 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
  3. 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 097Client Onboarding

Outcome: Collect access, brand assets, financial targets, product information, and compliance documentation.

  1. 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
  2. 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
  3. 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 098Building a TikTok Shop Team

Outcome: Define responsibilities for account managers, affiliate managers, editors, media buyers, and operations staff.

  1. 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
  2. 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
  3. 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 099Agency Reporting & Client Communication

Outcome: Deliver weekly updates, explain performance, manage approvals, and document decisions.

  1. 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
  2. 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
  3. 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.

Done when the task is completed, checked, documented and assigned a next review date.

SOP 100TikTok Shop Master Operator Audit

Outcome: Perform a complete account assessment and build a prioritized 90-day improvement roadmap.

  1. 1. PrepareSet the business objective, owner, decision rights, inputs and pass/fail criteria before starting.
  2. 2. ExecuteRun the system on a fixed cadence with templates, permissions and exception handling.
  3. 3. VerifyAudit quality, profitability and bottlenecks; document the next 30- and 90-day priorities.

Done when the task is completed, checked, documented and assigned a next review date.

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